Mastering the Art of Giving Feedback: 3 Psychological Secrets

Have you ever found yourself nervous about giving feedback, even when it's mostly positive? You're not alone. Many professionals, like Mike, a regional manager, often feel uneasy about delivering feedback, fearing it might not be well received. But fear not! We are here to support you by sharing three psychological secrets that can make giving feedback a breeze.

1. Recognize Power Dynamics: People will always filter what you say through a psychological filter based on how they see their relationship with you. Before diving into feedback, consider the power dynamics at play. Whether you're a seasoned leader or a new employee, understanding these dynamics can significantly impact communication. Take a moment to assess how the other person might perceive your feedback based on these dynamics. By staying curious and clear, you'll be better equipped to navigate any potential misunderstandings.

1. Shift to Success Advice: People tend to be reactive when thinking in terms of feedback, and proactive when thinking in terms of advice. Instead of framing feedback as a critique of past performance, think of it as offering advice for future success. Studies have shown that focusing on practical changes for the future can lead to more productive conversations. Be specific in your suggestions and highlight strengths to inspire growth and resilience in your team.

1. Be Specific and Behavior-Focused: People are more defensive when faced with general feedback than they are when receiving specific advice. When giving feedback, avoid vague statements and focus on tangible behaviors. Describe specific actions that can be easily observed by a third party. This not only helps clarify expectations but also ensures your feedback is actionable and outcome-driven. By keeping feedback behavior-based, you can foster a culture of continuous improvement and professional growth.

By incorporating these psychology secrets into your feedback approach, you'll not only feel more confident in delivering feedback but also create a more positive and productive work environment. So, next time you have feedback to give, remember to consider power dynamics, shift to success advice, and be specific and behavior-focused. Your team will thank you for it!